WantWorthy Return & Refund Policy

Requesting a return

You have 25 calendar days from the date of delivery to request a return. Email Ando@WantWorthy.shop with your order number, the item you want to return, and the reason. For damaged, defective, or incorrect items, include photos when possible.

Please contact us before shipping anything back. Once your return is approved, ship it within 14 calendar days of approval using the prepaid label and instructions we provide.

Item condition

For change-of-mind returns, items must be unused, unworn, unwashed, and in the condition received, with original tags, accessories, and packaging. Clothing may be tried on indoors to check fit. Please provide your order number or other proof of purchase.

These requirements do not prevent you from reporting a damaged, defective, or incorrect item. Opening packaging or reasonably testing an item to discover a fault does not, by itself, make that claim ineligible.

Shipping charges and fees

WantWorthy pays all return shipping charges for approved returns, including change-of-mind and wrong-size returns. We provide a prepaid return label. Please use that label rather than purchasing postage yourself; contact us first if another shipping arrangement is needed.

Original shipping charges paid when placing your order are non-refundable, except where a refund is required by applicable law.

We do not charge a restocking fee.

Exchanges

For a different size, color, or item, return the eligible product for a refund and place a separate order. New orders are subject to current pricing, availability, and any shipping charges shown at checkout.

For damaged, defective, or incorrect items, contact us so we can arrange a refund or, with your agreement, a replacement. WantWorthy covers shipping for these replacements.

Exclusions

We do not accept change-of-mind returns for:

• Personalized or custom-made items.

• Perishable goods.

• Opened or used cosmetics, skincare, personal-care products, or hygiene-sealed items once their seal is broken.

• Gift cards, except where a refund or redemption is required by law.

• Items clearly identified as final sale before purchase.

Other discounted or sale-priced items are covered by our standard return policy. These exclusions do not remove your rights concerning damaged, defective, incorrect, or materially misdescribed goods.

Contact us before returning anything containing a damaged battery, flammable material, or another shipping hazard. We will provide appropriate return instructions.

Refund timing

We will inspect your return and notify you of approval or the reason for refusal within 5 business days after it arrives.

Approved refunds are issued to the original payment method within 10 business days after approval. Your bank or payment provider may take additional time to post the refund.

Refunds include the amount actually paid for the returned item and applicable sales tax, reflecting any discounts. Original shipping charges are excluded unless applicable law requires otherwise.

In some cases, we may approve a refund without requiring a return. We will confirm this in writing. If your refund has not appeared more than 15 business days after approval, contact Ando@WantWorthy.shop.

Return address

After receiving approval, use the prepaid label we provide to return your item to:

WantWorthy
5650 Marconi Ave, Suite 21
Carmichael, CA 95608
United States

Your rights

This policy does not limit mandatory consumer rights, warranties, or remedies that apply to your purchase. Where applicable law provides additional rights or a longer period, those rights remain available.

Thank you for giving WantWorthy a place in your day. We appreciate your support of our growing business, and we’re here to help if something isn’t right.